Terms & Conditions

Last updated: February 2026

Welcome to the website of Fukku Izakaya (“we”, “our”, “us”). By using this website you agree to these Terms and Conditions. If you do not agree, please do not use the site.

1. About Us

This website is operated by Fukku Izakaya, a restaurant based in Guernsey.

Contact: Samuel Jarrold
Email: info@fukku.gg

The purpose of this website is to provide information about our restaurant, menu, and dining experience, and to allow users to submit enquiries or make bookings through a third-party system.

2. Use of This Website

You agree to use this website only for lawful purposes.

You must not:

  • Attempt to gain unauthorised access to the website or server

  • Use the site in a way that could damage, disable, or impair it

  • Submit false or misleading information via the contact form or booking system

We may suspend or block access if misuse is detected.

3. Restaurant Information

We try to ensure all information on this website is accurate. However:

  • Menus, prices, and availability may change without notice

  • Some dishes may not always be available

  • Images are illustrative and may vary from what is served

The website content is for general information only.

4. Bookings

Online reservations are handled by the third-party service
ResDiary.

When making a reservation you may also be agreeing to their terms and privacy policies.

We are not responsible for:

  • Errors caused by the booking platform

  • Technical issues with the booking widget

  • Availability displayed by the system

Your reservation is only confirmed once you receive confirmation from the booking service.

5. Cancellations & Refunds

If your booking requires a deposit or card guarantee, the following rules may apply.

Cancellations

We ask that cancellations or changes are made with reasonable notice.

Failure to attend a reservation or cancelling late may result in:

  • loss of deposit

  • a cancellation fee

Specific terms may be communicated at the time of booking.

Refunds

Where deposits or prepayments are taken:

  • Refunds may be issued if cancellation is made within the allowed cancellation window

  • Refunds may not be provided for no-shows or late cancellations

  • Any approved refund will normally be issued back to the original payment method

6. Contact Form

If you contact us through the website:

  • You agree that the information you provide is accurate

  • We will use your details only to respond to your enquiry

We will not use your message for marketing unless you explicitly consent.

7. Privacy and Data Protection

We are committed to protecting your personal data and handling it responsibly.

Information you may provide includes:

  • name

  • email address

  • phone number

  • booking details

  • enquiry messages

This information is used only for:

  • responding to enquiries

  • managing reservations

  • providing customer service

Where bookings are made through third-party services, your data may be processed by those providers in accordance with their own privacy policies.

We take reasonable steps to protect stored information but cannot guarantee absolute security over the internet.

Users may request access, correction, or deletion of their personal data by contacting:

info@fukku.gg

8. Intellectual Property

All content on this website including:

  • text

  • branding

  • logos

  • photographs

  • design

is owned by or licensed to Fukku Izakaya.

You may not copy, reproduce, or distribute any content without permission.

9. External Links

This website may contain links to third-party services or websites.

We are not responsible for:

  • the content of external sites

  • their availability

  • their privacy practices

10. Website Availability

We aim to keep the website running smoothly, but we do not guarantee:

  • uninterrupted access

  • error-free operation

  • that the site will always be available

We may update or remove content at any time.

11. Liability

To the fullest extent permitted by law, Fukku Izakaya shall not be liable for:

  • loss resulting from use of this website

  • reliance on website information

  • technical problems or downtime

Nothing in these terms limits liability where it would be unlawful to do so.

12. Changes to These Terms

We may update these Terms and Conditions from time to time.

The latest version will always be published on this page.

13. Governing Law

These terms are governed by the laws of Guernsey, and any disputes will be subject to the jurisdiction of the Guernsey courts.